Microsoft Pulls Office for Mac 2011 SP2 Auto Update After Outlook Database Corruption

Following the release of Office for Mac 2011 Service Pack 2 earlier this month, a number of users began reporting issues with corruption of Microsoft Outlook databases. In response, Microsoft early last week acknowledged the issue, providing a workaround for those who had yet to update their Office installations and a fix for those who had already updated and were experiencing problems with Outlook.


On Friday, Microsoft announced that it was taking an additional step and removing Office for 2011 SP2 from Microsoft AutoUpdate until the Outlook corruption is resolved. The update can, however, still be downloaded manually and installed once users follow the directions to rebuild their Outlook databases.

Our goal is provide the simplest update experience for everyone – so we have temporarily stopped pushing out the SP2 update through Microsoft AutoUpdate while we investigate the issue. Customers are still able to obtain the SP2 update via the Microsoft Downloads site by clicking here. We encourage you to either wait for the AutoUpdate, or follow the directions in the above blog post before manually updating to ensure you don’t experience issues. We will provide an update once we have more information to share.

Office for Mac SP2 is Microsoft’s second major update to the company’s flagship productivity suite for Mac. The release offers a number of security and usability improvements, with a heavy focus on Outlook, which was new in Office 2011 and replaced Entourage.

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